승무원

In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Purser, Flight Stewardess, Cabin Crew Member
 

A flight attendant, also known as a cabin crew member or air hostess/steward, is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They conduct safety demonstrations, assist passengers with special needs, provide in-flight service, and handle emergency situations. Below are some similar job titles and roles related to flight attendants:

• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.

• 말하기 - 정보를 효과적으로 전달하기 위해 다른 사람과 대화합니다.
• 적극적인 경청 - 다른 사람의 말에 충분히 주의를 기울이고, 요점을 이해하기 위해 시간을 갖고, 적절하게 질문하고, 부적절한 시기에 끼어들지 않습니다.
• 모니터링 - 본인, 다른 개인 또는 조직의 성과를 모니터링/평가하여 개선하거나 시정 조치를 취합니다.
• 서비스 지향 — 사람들을 도울 방법을 적극적으로 찾고 있습니다.
• 사회적 지각력 — 다른 사람의 반응을 인식하고 그들이 왜 그렇게 반응하는지 이해합니다.